Frequently Asked Questions
What is the concentration of your fragrances?
All our fragrances contain 40% fragrance oil concentration, ensuring superior longevity and projection.
How long do your fragrances last?
Our fragrances are formulated to last up to 12 hours on skin under standard conditions.
How do I track my order?
Once your order ships, you'll receive a tracking number via email and SMS.
How long does delivery take?
Standard delivery takes 2-4 business days across Pakistan.
Do you ship internationally?
Currently, we only ship within Pakistan.
What is your return policy?
We accept returns within 7 days of delivery for both opened and unopened products.
Can I return an opened fragrance?
Yes, we accept returns for opened fragrances as long as 90% of the product remains.
How do I initiate a return?
Fill out the Return & Exchange Form here or contact our customer service via WhatsApp or email to initiate the return process.
What's the shelf life of your fragrances?
Our fragrances have a shelf life of 24 months when stored properly.
Do you offer wholesale/bulk pricing?
For wholesale inquiries, please contact us directly via email or Whatsapp.
Can I request samples before purchasing full size?
Yes, you can order our Discovery Boxes to sample our fragrances.